The Need-to-Know Before You Go

From bag policy to parking, get to grips with everything you need to know for your show.

COME RAIN AND/OR SHINE

The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials for any changes.

GATE TIMES

You can usually roll up 60-90 minutes before showtime, but check your specific event page for exact timings.

WHEN YOU GET HERE

You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.

MOBILE ENTRY ONLY

Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. Mobile Entry Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. (Updated 3/13)

CONTACTLESS PAYMENTS ONLY

We’re a cash-free venue. If you arrive without a debit or credit card, head to an information booth and they’ll exchange cash for card (for free).

BOX OFFICE

Stay tuned to our social pages for box office information!

DESIGNATED DRIVERS

Are you the responsible fan tonight? The Jack Daniels’ designated driver program has you covered. Pick up a special poker chip from guest services and you can enjoy free fountain sodas at any of our drink concessions. RECYCLING You’ll find recycling bins throughout the venue.